Why Change Management Is Important
Why is change management important? Because change is continually impacting organizations today. But primarily because it focuses on the people side of change, which is essential for achieving successful outcomes. New projects and initiatives emerge daily to boost performance, increase profits, and sharpen the competitive edge. Whether you're implementing technology for a mobile workforce, reengineering processes for compliance, or transforming the customer experience, one factor remains crucial: people. They are the key to achieving your intended outcomes—and that's why change management is so important. What Is Organizational Change Management? Organizational change management is the application of a structured change management process and set of tools focused on leading the people side of change to achieve a desired outcome. Through organizational change management, you can maximize the people-dependent portion of a project’s return on investment (ROI)—the portion of total ROI that results from employees adopting and using the solution. To achieve the ROI goals and other benefits, organizations can use the Prosci Methodology, which includes the Prosci Change Triangle (PCT) Model, Prosci ADKAR® Model, and Prosci 3-Phase Process: The Prosci Change Triangle (PCT) Model, is designed to ensure that all the critical aspects of a change initiative are aligned and healthy. This model is used by teams to assess and improve the overall health of a project by focusing on four ke...
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